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Corporate Objective
Achieve leadership position in customer satisfaction and loyalty.
Encourage personal innovation.
A Bit of Statistics Will Give a Measure of our Strength
Group turnover: Rs.100 million
Fixed Assets worth Rs. 400 million
Manufacturing set up sprawled across 40,000 sq. mts. of land
Country-wide network of over 700 dealers & direct customer
Market presence in Africa, Middle East, Europe and USA.
The link between strategy and Total Quality Management
Managing intellectual capital, innovation and understanding customers
are an integral aspect of strategy at CESS AUTOMATION. At the
manufacturing stage, quality is continuously improved using SPC
(Statistical Process Control) and Total Quality Management (TQM)
techniques.
At the heart of the quest for quality lies a distinctive ambition –
leveraging productive resources for optimal possible output at the
least possible cost characterized by no repeat, no rejections. In
other words it’s the attainment of zero: zero defects, zero
breakdown, zero accidents, zero losses.
At the final inspection stage, products are tested as per national and
international standards.
Our products are BIS (Bureau of Indian Standards) certified for
quality.
Wide customer Base
Our Products, Solutions and Services find acceptance in wide
industrial base viz: Pharmaceuticals, Printing & Packaging, Textiles,
Power, Plastic, Machine Tools, Agriculture, Food Processing, Chemical,
Automation & Control, Material Handling, Conveyors, Wood Work Industry
& many others…
We have distribution arrangement with
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Delta Electronics
Inc. Taiwan
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Matsushita
Electric Industrial Co., Ltd., Japan |
Marketing strengths
These are the checkpoints of our marketing strengths:
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Build relationships
with customers
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Check needs of
different customers |
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Segment customers on
basis of needs
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Service each segment
differently
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Customize products
for different buyers |
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Suggest methods for
pro-active after sales service |
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Provide solutions,
not products
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Our in House
Capabilities
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Service & Repair
center of the product we sell & provide to our customers
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Load testing up to
200 hp
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Impart Training to
customer/dealer on products & services
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Prompt after Sales
Service & Support
For all the products the
company has adequate infrastructure with necessary equipments &
trained personnel to repair & service the product. The service &
repair department stocks the required spares of the product so that
the product can be repaired with a minimum time and reduce the
valuable production down time loss.
Prompt Delivery
The
company feels in such competitive Industrial Market the customer
demand for product is always as & when ("of-the-shelf") required. To
meet the customer demands the company stocks enough inventory for the
various models, in order to deliver the product immediately |
